Where oh where did the customer service go ???

Where oh where did Customer Service go ….. Moving is not the most pleasant of experiences for lots of reasons …   it’s stressful ….  Packing and unpacking are probably the two worst tasks on the planet …   and then there is the changing of all your addresses and...

I Love New York

I LOVE NEW YORK I just got back from 5 days in New York and oh how I love that city!!   I love that you can get literally anything you want to eat at any time of the day and that 90% of that can be delivered … I love that you can walk most places, and I love the...

One Little Lesson

I learned a lot (like more than you could ever put in 10 million blogs)  from working with my consultant but the one example that I give over and over to prospective clients or really anyone who wants to talk about retail (it’s a sickness 🙂  is what I call my lesson...

Welcome 2012!!

Welcome 2012!! Wow …. This year has started out with a BANG for me … I sold the retail business I started 8 years ago, moved across country and am getting ready to focus full time on helping other small retailers flourish and grow. I know, I know … that is a GIANT...